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Difficult Conversations Training
Lead to Leash with Confidence
Every leader faces tricky conversations — from addressing performance dips to tackling behaviour concerns or setting new expectations. But when handled well, these moments can strengthen relationships, build trust, and turn things around for the better.
Our Lead to Leash course is designed to help managers and business owners approach those sensitive discussions with empathy, confidence, and clarity. You’ll learn a structured, practical approach that keeps conversations calm, fair, and focused on positive outcomes — no awkward silences, no barking matches.
You’ll discover how to:
✅ Prepare for difficult discussions — setting the right tone, timing, and environment.
✅ Phrase feedback constructively so it lands with clarity, not defensiveness.
✅ Stay calm and professional, even when emotions run high.
✅ Use coaching and questioning techniques to encourage accountability and change.
✅ Follow up effectively to ensure improvement, not resentment.
This isn’t about confrontation — it’s about connection.
By the end, you’ll walk away ready to lead with honesty, empathy, and confidence — turning those dreaded “we need to talk” moments into opportunities for growth, learning, and stronger pack harmony. 🦴✨