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Employee Relations Training
Building Pack Harmony at Work
Strong employee relations are the heartbeat of every thriving business. When communication breaks down, even the best teams can lose their rhythm — but with the right skills, confidence, and structure, harmony can be restored.
Our Pack Harmony course is designed to help managers, HR leads, and business owners navigate those tricky people moments with confidence and care. From one-to-one chats to formal hearings, you’ll learn how to handle issues fairly, consistently, and with emotional intelligence.
You’ll discover how to:
✅ Build and maintain trust through open communication and early intervention.
✅ Tackle conflict before it escalates, using proven resolution techniques and mediation skills.
✅ Conduct disciplinary and grievance processes in line with the ACAS Code of Practice.
✅ Document meetings and decisions effectively to protect both people and business.
✅ Embed positive employee relations into your culture — turning challenges into opportunities for growth.
This isn’t just about ticking boxes; it’s about building stronger relationships across your pack.
By the end, you’ll walk away ready to handle tough conversations calmly, resolve disputes fairly, and strengthen your workplace culture — one honest chat at a time.
Because when every member of your pack feels heard, valued, and respected, that’s when the tails really start wagging. 🦴✨