Improving & Managing Absence Training

Absence doesn’t have to be a headache — or a sign of trouble brewing.
Our Improving & Managing Absence course helps managers spot the difference between genuine sickness, poor attendance habits, and deeper wellbeing issues before they grow paws and run wild.

Through real-world scenarios, case studies, and role-play, we’ll help your team master the art of handling absence with confidence, empathy, and fairness. From conducting effective return-to-work interviews and recognising absence triggers, to setting clear expectations and using data-driven tools to monitor patterns — you’ll learn how to balance compassion with consistency.

We’ll also explore how to:

• Build a positive attendance culture that supports wellbeing

• Use early intervention to prevent issues escalating

• Understand your legal duties under the Equality Act, fit notes, and reasonable adjustments

• Manage short-term, long-term, and intermittent absence cases fairly and consistently

• Keep communication open without crossing any HR boundaries

By the end, you’ll be ready to reduce absence rates, strengthen trust, and keep tails wagging across your workplace — without barking up the wrong tree.